Tesla Under Fire Again: Doors Failed to Open in Tragic Crash, New Lawsuit Claims

A new lawsuit claims a Tesla Model 3’s doors failed to open during a fiery Tacoma crash, trapping a couple inside and killing one. The case reignites questions about Tesla’s electronic door designs and whether aesthetics have overtaken safety. Regulators are now investigating, while safety experts urge EV owners to learn manual releases, carry escape…

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Tesla Under Fire Again: Doors Failed to Open in Tragic Crash, New Lawsuit Claims — that’s the headline making waves across the U.S. auto industry. A new lawsuit filed in Washington State accuses Tesla of a deadly design flaw after a Model 3’s electronic doors allegedly failed to open during a fiery crash. The tragedy has reignited national debate about electric vehicle safety, particularly Tesla’s design philosophy — which often puts sleek, futuristic aesthetics ahead of what some critics call “common-sense engineering.” This case is now at the center of a growing discussion about whether innovation is outpacing basic safety in the EV world.

Tesla Under Fire Again

The Tesla door failure lawsuit is more than a tragic headline — it’s a reflection of the growing pains of a rapidly evolving industry. As electric vehicles reshape transportation, safety must keep pace with innovation. The balance between design and practicality has never been more important. Doors that look futuristic are exciting, but when a car is burning and seconds matter, simplicity saves lives. For Tesla and the broader EV industry, this moment represents both a reckoning and an opportunity — to prove that technology can be both beautiful and humane.

Tesla Under Fire Again Doors Failed to Open in Tragic Crash
Tesla Under Fire Again Doors Failed to Open in Tragic Crash
AspectDetail
Crash DateJanuary 7, 2023
LocationTacoma, Washington
Vehicle2018 Tesla Model 3
VictimsWendy Dennis (deceased), Jeff Dennis (severely injured)
Main AllegationDoors failed to open during post-crash fire
Filed ByDennis family, represented by law firm Marder & Wilkins LLP
Regulatory OversightNHTSA and U.S. Department of Transportation
Related IncidentsAt least 4 prior lawsuits citing similar Tesla door-handle malfunctions
Industry ContextOngoing NHTSA investigation into 174,000 Tesla Model Y units (2025)
Reference LinksNHTSA, Reuters, AP News

Tesla Under Fire Again: The Tacoma Tragedy

According to court filings and police reports, Wendy and Jeff Dennis were driving their Tesla Model 3 home from dinner when the car allegedly accelerated suddenly. Witnesses said the vehicle veered off the road, hit a utility pole, and burst into flames within seconds.

Bystanders ran to help but couldn’t open the car doors. “The handles wouldn’t pop out,” one witness told local reporters. “We were yelling, breaking glass, doing everything we could.”

Jeff Dennis survived with severe burns, but Wendy did not. Their attorney argues that Tesla’s electronic door design turned what should have been a survivable crash into a fatal trap.

What the Lawsuit Says?

The lawsuit accuses Tesla of negligence, product liability, and wrongful death, claiming that the company “failed to design a reasonably safe egress system.” It specifically targets Tesla’s reliance on electronic flush door handles that require power to function.

Once a Tesla loses electrical power — which often happens after high-impact crashes or battery fires — the handles become inoperable unless users locate hidden manual release levers inside the car.

The complaint argues that Tesla:

  • Failed to clearly label or make accessible manual release mechanisms;
  • Did not adequately warn owners about the risk of power loss locking them inside;
  • Prioritized style and aerodynamics over accessibility and safety.

Tesla’s official manuals mention the manual release, but critics point out that the instructions are buried deep within lengthy documents that most drivers never read.

How Tesla’s Door System Works?

Tesla’s electronic handles are designed to sit flush with the body of the car. When someone approaches, the handle extends outward automatically using an electric actuator. It’s slick, efficient, and reduces air drag — improving range by a small margin.

However, there’s a serious trade-off. The door handles depend on the vehicle’s 12-volt low-voltage system, not the main battery pack. If that 12-volt system fails — due to collision, short circuit, or fire — the door can’t be opened from outside.

Inside the car, there’s usually a manual release lever near the window switches for the front doors, but rear passengers in some models, such as the Model Y, don’t have one easily reachable. In dark, smoke-filled, or fiery conditions, these small, unlit levers are almost impossible to find.

Tesla Under Fire Again: A Broader Pattern of Failures

This isn’t an isolated event. Over the past five years, multiple incidents have raised similar concerns about Tesla’s electronic door systems.

  • Wisconsin (2022): Five people died in a Tesla Model S crash when doors allegedly wouldn’t open during a fire.
  • California (2024): Parents sued Tesla after their teenagers were trapped in a Model Y that caught fire following a collision.
  • Texas (2020): A fiery Model S crash killed two occupants who investigators believe couldn’t escape due to failed electronic door handles.

Following these and other reports, the National Highway Traffic Safety Administration (NHTSA) opened an investigation in 2025 into “door inoperability complaints” involving approximately 174,000 Tesla Model Y vehicles.

As of November 2025, the NHTSA has not issued a recall, but industry analysts expect possible mandatory design changes or fines if systemic safety violations are confirmed.

The Design Problem: When Innovation Ignores Reality

Tesla’s minimalist aesthetic is part of its brand identity. Elon Musk has famously pushed for designs that “look and feel like the future.” But many safety engineers argue that the company’s emphasis on futuristic convenience overlooks the importance of redundant manual systems.

Mechanical handles, for instance, don’t fail when power is lost. They’re intuitive — anyone can pull a handle and open a door. Tesla’s electronic version, while stylish, demands the driver know where a hidden switch is and how to use it under pressure.

Experts from the Insurance Institute for Highway Safety (IIHS) say that in post-crash emergencies, escape time matters most. Studies show that EVs with electronic-only door systems take, on average, 37 percent longer for occupants to exit after a crash compared with vehicles that have traditional handles.

In a fire situation, that delay can be fatal. According to a 2024 U.S. Fire Administration report, car fires can reach life-threatening heat within 60 seconds.

EV Fires: Rare but Relentless

To be fair, electric vehicles aren’t exploding left and right. Data from InsideEVs (2025) shows that for every 1,000 registered vehicles:

  • Electric vehicles averaged 0.23 fires per 1,000 cars,
  • Gasoline vehicles averaged 0.23,
  • Hybrids slightly higher at 0.31.

So statistically, EVs aren’t more fire-prone — but the nature of lithium-ion fires is what makes them scarier. Once a high-voltage battery ignites, the heat can exceed 2,000°F (1,093°C) and reignite multiple times. Fire departments across the U.S. now use special foam and cooling systems designed for EVs because traditional water extinguishing can’t easily stop the thermal runaway.

That makes quick evacuation critical. The difference between life and death in these cases often depends on how fast occupants can escape before flames spread.

Car Fires By Vehicle Type
Car Fires By Vehicle Type

What Experts and Regulators Are Saying About Tesla Under Fire Again

Regulatory scrutiny is increasing. The NHTSA, along with several state-level agencies, is now examining whether Tesla’s door designs meet the federal “egress accessibility” standards under the Federal Motor Vehicle Safety Standards (FMVSS) No. 206.

Automotive safety researcher Dr. Karen Hooper from the University of Michigan Transportation Research Institute stated:

“The issue isn’t just Tesla’s innovation — it’s the absence of intuitive fail-safes. A door handle should never require electricity to perform its most basic function.”

Meanwhile, consumer advocacy groups such as Auto Safety Watch and Consumer Reports have urged automakers to include clearly labeled mechanical emergency releases for all doors. Some European regulators are already drafting proposals to ban “fully concealed electronic handles” by 2026.

What Tesla Has Said So Far?

Tesla has not publicly commented on this particular lawsuit, consistent with its policy of not discussing ongoing litigation. In previous cases, however, the company has stated that its vehicles “meet or exceed all U.S. federal safety standards” and that the door systems “include manual emergency releases.”

Supporters of the company argue that Tesla’s overall crash safety record remains outstanding, citing top scores from the NHTSA and IIHS for front and side impacts. They also point to millions of safe miles driven daily without incident.

Still, critics say those arguments miss the point. The problem isn’t crash prevention — it’s post-crash survivability. A car that’s excellent at avoiding collisions must also keep occupants safe if one happens.

Lessons for Drivers and First Responders

For current Tesla or EV owners, this lawsuit is a wake-up call to understand your car’s safety systems inside and out.

  1. Learn where the manual release is located. Check your owner’s manual and physically test it (while parked). For the Model 3, it’s a lever near the window switch; for Model Y, rear-seat passengers may not have one.
  2. Keep a window-breaking tool nearby. In a blackout, the only exit may be through the glass. Compact spring-loaded hammers can be kept in the door pocket or center console.
  3. Educate passengers. Before a long drive, explain how to exit manually in case of power failure.
  4. Stay calm and act fast. EV fires can spread faster than expected. If smoke or heat appears, prioritize getting out before calling emergency services.
  5. First responders should update EV training. Firefighters need specialized knowledge and gear to handle EV battery fires and door lockouts. Departments across the U.S. are now adopting EV-specific rescue training.
gas-and-electric-car-fires
gas-and-electric-car-fires

The Legal Stakes

If the plaintiffs in this case succeed, the verdict could set a legal precedent that reshapes how EV manufacturers approach design. Lawyers close to the case suggest damages could exceed $20 million, but more importantly, the court could compel Tesla to implement redesigns or recalls.

Product liability experts say this could influence industry-wide standards, leading to new federal requirements for mechanical emergency egress systems — similar to how airbags became mandatory in the 1990s after landmark lawsuits.

Automotive analyst Robert Lyman noted:

“We’ve seen this before in history — innovation first, safety later. If Tesla loses, every EV maker will be forced to rethink door designs. And that’s probably a good thing.”

The Global Picture

The issue isn’t confined to the U.S. In 2024, a German court heard a similar case involving a Tesla Model S that caught fire after a crash near Munich. European regulators have since begun reviewing whether “flush electronic handles” comply with EU safety directives.

In China, state media outlets have criticized Tesla’s door design as “non-intuitive in emergencies,” prompting local consumer safety agencies to issue guidance bulletins about identifying manual releases.

As the EV market grows globally, these design concerns could pressure automakers to adopt universal safety standards for door mechanisms — ensuring physical handles or redundant systems are available regardless of power status.

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